I do not go into the branch very often but when I do the staff are always friendly and helpful (Leyland).

This is my 3rd new Mortgage now with Chorley and each and everytime the process has been clear, simple and well communicated. The staff are friendly understanding and can’t do enough to help you through the orocess

Great choice of products with good rates too

Been a customer for 44 years, wouldn’t go anywhere else. The sectors best!

It was so easy to open a savings account. (Not simple to do in these coronavirus times) We were made welcome. Many thanks!

Easy to deal with - I like being able to operate accounts by post - Chorley offers some good accounts with reasonable interest rates. Staff always friendly, helpful and knowledgeable.

One factor that really stood out was the attention and continuous advice and support that we received, despite the effects of the Corona Virus pandemic , which Chorley B/S had to cope with. We really appreciate your decision to approve our application which has enabled us to look forward and enjoy the coming years.

Locally situated, Staffed by local people, giving a friendly, helpful service.

Good choice of products - competitive rates - efficient service Withdrawal of maturity funds by faster payment would be a welcome addition.

Very efficient and pleasant on the phone.

Well informed, professional, friendly staff. Ability to phone directly to a branch (how it should be everywhere). Lovely to have seating and low counters. Would like passbook covers. Passbooks are another plus.

We went to Leyland branch. We have known CBS for many years and have never any bad reports about them. We were made to feel welcome and the young lady treated us very efficiently and with a smile!

As a new customer, good first impression. Staff were very helpful and I appreciated having a chair at the counter.

May be this is due to my age but I like to communicate with a human being. The service I received was second to none.

Very efficient, no fuss and pleasant staff

Speed of response in setting up the new account was outstanding - as was the accuracy and efficient of the work

Fantastic advisor who was able to guide me through the process from start to end