We understand that Covid-19 (Coronavirus) continues to cause worry and concern for many people across the UK. As a building society, we are here to support our Members, community and colleagues through these challenging times.
If you have any concerns about how being able to make your mortgage payment as you have been financially impacted by Coronavirus – please call us on 01257 235 001 or email us at firstname.lastname@example.org
Together we can review your individual circumstances to find a solution that’s right for you.
BRANCH OPENING HOURS – UPDATE
All branches open until 5pm on weekdays and 12pm on Saturday.
Click here to view our opening hours
Any guidance or updates that further impact on the service we offer will be posted here on our website and on our social media platforms as well as in Key House branch.
Please note that a withdrawal can be made from a savings account without needing to visit the branch. Please email email@example.com or phone 01257 235003 for further details.
REMAINING VIGILANT AGAINST FRAUD
Unfortunately, there is evidence that criminals are attempting to use the pandemic as an exploitation opportunity. Please remain vigilant and stay alert and remember to verify any contact from financial organisations.
Further information about potential coronavirus scams, how they could affect you, and how to protect yourself is available on the Financial Conduct Authority (FCA) website via the following link:
The Building Societies Association (BSA) is also providing useful information on how to protect yourself from fraud via the following link:
The Take Five to Stop Fraud are also providing some useful advice in relation to Covid-19 Fraud and scams via the following link:
QUESTIONS OR QUERIES