A Message to our Members About Coronavirus

 

A MESSAGE FROM OUR CEO

Chorley Building Society Chief Exec in logo “We understand that Covid-19 (Coronavirus) is causing worry and concern for many people across the UK. As a building society, we are here to support our members through these challenging times. The situation with Coronavirus continues to evolve and we are working hard to support your financial needs, while we ensure the health and safety of our colleagues, our members and our community. We will continue to keep you informed and we will regularly update our website with details and information for our members.

On behalf of all the team at Chorley Building Society, we would like to thank you for your patience and understanding during these unprecedented times.”

Stephen Penlington, Chief Executive

 

MORTGAGE PAYMENT HOLIDAYS – SUPPORTING OUR MEMBERS

Borrowers who may be experiencing mortgage payment difficulties as a result of Coronavirus should contact us at the earliest opportunity to discuss the range of payment options available. This can be done by completing this form and emailing to mortgages@chorleybs.co.uk When this has been received, the Society will confirm next steps to you.

BRANCH OPENING HOURS – UPDATE

Due to the impact of the COVID-19 pandemic we have closed our Leyland and High Street branches. Our Key House Branch (which has a drive thru facility) is currently open. Opening hours with effect from 24th March 2020 are;

Monday – Friday 10am – 2pm
Saturday and Sunday – Closed

Any guidance or updates that further impact on the service we offer will be posted here on our website and on our social media platforms as well as in Key House branch.

Please note that a withdrawal can be made from a savings account without needing to visit the branch. Please email savers@chorleybs.co.uk or phone 01257 235003 for further details.

REMAINING VIGILANT AGAINST FRAUD

Unfortunately, there is evidence that criminals are attempting to use the pandemic as an exploitation opportunity. Please remain vigilant and stay alert and remember to verify any contact from financial organisations.

Further information about potential coronavirus scams, how they could affect you, and how to protect yourself is available on the Financial Conduct Authority (FCA) website via the following link:

https://www.fca.org.uk/news/news-stories/avoid-coronavirus-scams

The Building Societies Association (BSA) is also providing useful information on how to protect yourself from fraud via the following link:

https://www.bsa.org.uk/media-centre/press-releases/covid-19-protect-yourself-from-fraud?ext

QUESTIONS OR QUERIES

If you do have a specific enquiry please complete the contact form on our website, email us at chorley@chorleybs.co.uk or call us on 01257 235000