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Service Standards

This page is for the use of authorised UK mortgage intermediaries only.

 

Underwriting Completed
When the valuation report has been received, we will complete our underwriting processes and pass the case for offer. We will contact you, within 48 hours of receipt of the valuation report to confirm this.
Mortgage Offer
A copy of the mortgage offer and valuation report will be posted to you and your client. The solicitor copy is uploaded to them on the STARs system.
Completion
Once completion has taken place your procuration fee will be issued within 7 working days.
Speak to a friendly adviser on 01257 235001
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The Society will collect your email address as an alternative means of communication if we cannot reach you via telephone. This data will not be used for any other purpose.

Community News

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Vote to name our Guide Dog Puppy! Following our Name a Puppy Campaign, it is now time for Members to vote for... March 12, 2024
5 Stars – 5 times in a row for Chorley... We’re very proud to say, that for the fifth time in a row we have... January 29, 2024
Chorley Building Society awarded Later Life Lender of the Year October 20, 2023
Chorley Building Society receives a 5 star rating for a... We’re very proud to announce that we have been awarded a five star rating in... July 27, 2023
HEAD OFFICE Key House
Foxhole Road
Chorley
Lancashire
PR7 1NZ
BRANCHES
IMPORTANT INFORMATION

Your Home May Be Repossessed If You Do Not Keep Up Repayments On Your Mortgage. Think Carefully Before Securing Other Debts Against Your Home. Get help > .

TFSCShe Chorley and District Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered on the Financial Services Register under number 206023. Registered Office: Key House, Foxhole Road, Chorley, Lancashire PR7 1NZ.
Chorley and District Building Society is a member of the Building Societies Association and a participant of the Financial Ombudsman Service and Financial Services Compensation Scheme.
Your telephone conversations with the Society may be recorded. This is to help the Society to improve customer service and to offer additional security. Calls and electronic communications may also be monitored for staff training.