Service Standards

This page is for the use of authorised UK mortgage intermediaries only.


Thank you for choosing the Chorley our current service levels are as follows:
For DIPs – 3 working days
For Applications – 7 working days
Underwriting Completed
When the valuation report has been received, we will complete our underwriting processes and pass the case for offer. We will contact you, within 48 hours of receipt of the valuation report to confirm this.
Mortgage Offer
A copy of the mortgage offer and valuation report will be posted to you and your client. The solicitor copy is uploaded to them on the STARs system.
Once completion has taken place your procuration fee will be issued within 7 working days.


Speak to a friendly adviser on 01257 235001
Request a Callback

The Society will collect your email address as an alternative means of communication if we cannot reach you via telephone. This data will not be used for any other purpose.

Community News

Filter by:

Chorley for Charity Week Chorley for Charity Week 26 – 30 October 2020 Throughout our ‘Chorley for Charity’ week... October 30, 2020
We’re Five Star Rated! We’re very proud to announce that we have been awarded a five star rating in... June 29, 2020
COVID 19 – Lending Criteria Changes COVID 19 – Lending Criteria Changes We know that COVID 19 (Coronavirus) continues to be a concern for you and your... April 21, 2020
The Bank of England Base Rate Change The Bank of England announced on Thursday 19 March 2020 that it was decreasing its... April 16, 2020