Security Policy


Open emails are not secure and third parties may be able to intercept, access or alter any information you have sent via email. Chorley Building Society is not responsible for and cannot accept liability for any damage resulting from open email messages sent to or received by the Society. If you send us an email please keep the amount of confidential information you include to an absolute minimum.

If you make an enquiry via email, we will respond to you as soon as possible but will not issue any personal information in an electronic format, unless you specifically authorise us to do so, in which case Chorley Building Society will not accept any responsibility or liability if this information is intercepted or viewed by a third party. The Society's preferred method of reply would be hard copy, through the postal system, which will be sent in a timely manner.

Emails alleging to be from UK banks and building societies have been sent (known as phishing) asking people to visit fraudulent websites to invest money and reveal personal information. Chorley Building Society will never send emails asking for confidential information or security details and you should not respond to emails asking you to reveal such information. We wish to remind our members to be vigilant and if you are unsure or concerned about any communication that seems to be from the Society please call us on 01257 235000.