About our society

Since our formation in 1859, to help local mill workers buy their homes, Chorley Building Society has built a solid foundation on making a difference to the lives of our members and the local community.

Building Society Values

hands in a circle

We take great pride in being a successful independent, mutual building society in the UK which is owned and run for the benefit of its Members– savers and borrowers just like you.

Unlike many high street banks, our building society has no shareholders to serve and we’re not listed on the stock exchange. All our profits go back into the Society to benefit members. If you’d like to understand more about building societies in the UK visit our Knowledge Hub guide here

Whilst the world has changed in many ways since the 1850s, we have remained true to our traditional, mutual values by providing an individual service to all our Members. We attribute our success to delivering simple, and flexible products that are of benefit to our Members and intermediaries with whom we work, both regionally and nationally.

In addition to providing savings and mortgages to our Members, Chorley Building Society supports numerous charities and local community groups through our CHorley High Five initiative – our commitment to donate 5% of operating profts to good causes. To find out more about Chorley High Five click here

We’re proud of what we do and know how important our presence in our community is. So, we look forward to a bright future with our Members and partners.

Our Commitment To You

Chorley Building Society belongs to you – our Members. Please let us know when we do things well and also when we fail to live up to your expectations. I can assure you that we will listen. Our Chorley colleagues, Management Team and Board of Directors are available to talk through any questions you may have about the Society.

We will:

  • Provide Members and other customers with outstanding levels of customer service at all times.
  • Always act in the collective best interests of, and be accountable to, our Members.
  • Listen to our Members’ needs and wherever possible act upon them.
  • Support the people and businesses of Chorley and the surrounding area, especially in terms of our sponsorships and donations as well as staff charitable work.
  • Maintain our branch network to continue to provide much needed face to face customer service.

Stephen Penlington
Chief Executive

UK Money Markets Code – Statement of Commitment “Chorley & District Building Society (the “Institution”) hereby acknowledges that the UK Money Markets Code (the “Code”) represents a set of principles generally recognised as good market practice in the UK Money Markets. The Institution confirms that it is a UK Market Participant as defined by the Code and has committed to conducting its UK Money Market activities in adherence with the principles of the Code. Specifically in a manner that it commensurate with the size and nature of its UK Money Market activities, the Institution has established and implemented policies and procedures that accord with the Code (in so far as the content does not conflict with applicable law). Appropriately senior management will review these regularly to ensure their continued relevance and effectiveness”.

Meet the board

Lee Bambridge Non-Executive Director
Peter Brickley Non-Executive Director
David Shelley Finance Director
Steve Melbourne Chief Risk Officer - Executive Director
John Sandford Chair
Kevin Bernbaum Vice Chair, Chair of Board Risk Committee
Stephen Penlington Chief Executive
Kimberley Roby Customer Services Director
David Bagley Senior Independent Director
Joanna Hall Chair of Nominations and Remunerations Committee
Gail Teasdale Chair of Board Audit Committee
Julia Cattanach Non-Executive Director

Customer Feedback

We are committed to being customer focused in everything we say and do. We welcome your feedback and value your views. If you have any ideas or suggestions on how we can improve your experience with us, please contact us on 01257 235000 or call into any of our branches.

Customer Satisfaction

We sincerely hope that you will at all times be satisfied with the service you receive from Chorley Building Society.The Society continually strives to improve the service we offer and your feedback is important to us.

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Mortgage Payment

Amortization Calculator

£
%

Monthly Payment

£1,673,933,442.49

Total Interest Payable

£96,308,019,647.55

Total of Payments
(Principal + Interest)

£301,308,019,647.55

This information is for illustrative purposes only and does not contain all the details you need to choose a mortgage. All the information required will be provided during an interview with one of our mortgage advisers in a European Standardised Information Sheet.

We accept business from Appointed Representatives (ARs) and Directly Authorised (DA) intermediaries. However you must be registered via a Network or a Mortgage Club to submit a Decision in Principal or Application to us.

All cases are underwritten individually by our qualified underwriters. Call the mortgage team on 01257 235001.

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Buy to Let Calculator

Please note that any fees you wish to add, should be added to the BTL loan amount

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£
£
%

LTV

0%

Monthly Mortgage Payment

£0.00

Monthly Mortgage Payment (Stress Tested)

£0.00

Rent minus 10 day annual void

£0.00

MIN BTL Rental Figure Required 125% (Basic Rate)

£0.00


MIN BTL Rental Figure Required 148% (Higher Rate)

£0.00

Please note that earned income in addition to the rental income( top-slicing) can only be considered by exception

This information is for illustrative purposes only and does not contain all the details you need to choose a mortgage.

I do not go into the branch very often but when I do the staff are always friendly and helpful (Leyland).

This is my 3rd new Mortgage now with Chorley and each and everytime the process has been clear, simple and well communicated. The staff are friendly understanding and can’t do enough to help you through the orocess

Great choice of products with good rates too

Been a customer for 44 years, wouldn’t go anywhere else. The sectors best!

It was so easy to open a savings account. (Not simple to do in these coronavirus times) We were made welcome. Many thanks!

Easy to deal with - I like being able to operate accounts by post - Chorley offers some good accounts with reasonable interest rates. Staff always friendly, helpful and knowledgeable.

One factor that really stood out was the attention and continuous advice and support that we received, despite the effects of the Corona Virus pandemic , which Chorley B/S had to cope with. We really appreciate your decision to approve our application which has enabled us to look forward and enjoy the coming years.

Locally situated, Staffed by local people, giving a friendly, helpful service.

Good choice of products - competitive rates - efficient service Withdrawal of maturity funds by faster payment would be a welcome addition.

Very efficient and pleasant on the phone.

Well informed, professional, friendly staff. Ability to phone directly to a branch (how it should be everywhere). Lovely to have seating and low counters. Would like passbook covers. Passbooks are another plus.

We went to Leyland branch. We have known CBS for many years and have never any bad reports about them. We were made to feel welcome and the young lady treated us very efficiently and with a smile!

As a new customer, good first impression. Staff were very helpful and I appreciated having a chair at the counter.

May be this is due to my age but I like to communicate with a human being. The service I received was second to none.

Very efficient, no fuss and pleasant staff

Speed of response in setting up the new account was outstanding - as was the accuracy and efficient of the work

Fantastic advisor who was able to guide me through the process from start to end

Community News

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Vote to name our Guide Dog Puppy! Following our Name a Puppy Campaign, it is now time for Members to vote for... March 12, 2024
5 Stars – 5 times in a row for Chorley... We’re very proud to say, that for the fifth time in a row we have... January 29, 2024
Chorley Building Society receives a 5 star rating for a... We’re very proud to announce that we have been awarded a five star rating in... July 27, 2023

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