When you apply for a mortgage, savings account, third party access or advise a change to your personal details with the Society, we are required to verify your identity and address to comply with Money Laundering Regulations. All financial service providers comply with the regulations to make it harder for criminals to use stolen identities and hide proceeds of crime.
The Society uses an electronic verification search with its credit reference agency to confirm your identity and address; if this is successful we will confirm the search with you. This search does not affect your credit rating. In certain situations (where you are under 18 years of age, where you are not on the electoral roll, where inconsistencies are identified or you have recently moved house) the search may fail, if this applies to you we will request additional paper documents as set out in the table overleaf.
The Society’s Privacy Notice details how we use your data, copies of the policy are available on request, or alternatively can be viewed here.
please see details of acceptable documents in the table below;
Where applicable, you are required to provide two paper documents, one from List A – verification of your identity, plus one from List B -verification of your name and residential address. All documents produced must be current, within the date accepted and state your full name and current residential address. The same document cannot be used to verify both your identity and address.
we require one document from List C to verify your name plus one from List B to verify your residential address in your parent/guardian’s name.
we require one document from List B to verify your new address.
we require one document from List D to verify your new name.
Original current documents are the preferred format; printed documents from the Internet are not acceptable. Certified copy documents may be accepted and must adhere to the criteria for certified documents set out below in all instances.
Copies of your original documents are only accepted certified from the following professions;
The certified document must quote – ‘I certify that I have seen the original document’. The certifier must sign and print their full name, note their profession, company address, phone number and dated less than 3 months old.
The certifier must not be named as an account holder.
Please note certified documents will be retained by the Society.
List A – Verification of your identity |
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List B – Verification of your name and residential address |
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List C – Under 18 years of age (plus where applicable parents proof of address) |
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List D – Change of name |
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The Chorley and District Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered on the Financial Services Register under number 206023. Registered Office: Key House, Foxhole Road, Chorley, Lancashire PR7 1NZ.
Chorley and District Building Society is a member of the Building Societies Association and a participant of the Financial Ombudsman Service and Financial Services Compensation Scheme.
Your telephone conversations with the Society may be recorded. This is to help the Society to improve customer service and to offer additional security. Calls and electronic communications may also be monitored for staff training.